Tandberg-data FS-1610 User Manual download pdf (Page 45)

Tandberg Data Troubleshooting

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6-3 Tandberg Viking FS-1600 Series NAS Hardware User Manual

The Viking FS-1600 Series NAS appliance cannot be accessed from a

browser.

• Make sure that the network cable is connected correctly.

• Make sure that the LINK LED and ACT LED are lit.

• Make sure that the IP address entered on the browser is correct.

• Make sure that no other networked device is using the same IP

address as the appliance.

• Make sure that the network cable is not damaged.

• Make sure that there is no problem with the connection between the

network hub and the computer, appliance, or hub connectors.

The FS-1600 Series NAS appliance cannot read the CD/DVD information.

• Make sure that you are using the correct type of disc.

• Make sure the CD/DVD is correctly inserted in the drive.

• Make sure that the CD/DVD is clean and is not scratched.

A new peripheral is not working correctly.

• Make sure that the cables for the new peripherals are firmly

connected and that the pins are not bent.

• See the documentation that came with the new peripheral to see if

any device drivers need to be installed.

• Make sure that the network status indicator lights up.

• Check the cabling and network equipment for the correct

connection.

• Reinstall the network drivers.

A peripheral device connected to a USB connector does not work.

• Reduce the number of external devices connected to a USB hub.

• See the documentation that comes with the device.

FS-1600 Series NAS appliance cannot eject disc drive tray

• Insert the tip of a straightened paper clip into the manual eject hole

of the disc drive tray.

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Tandberg-data FS-1610 User Manual Page 45