Indicates that failure to follow directions could resultin bodily harm or death.WarningIndicates that failure to follow directions could resultin dama
1Before you startIn this chapter:• “Supported models” on page 11• “Which operating systems are supported?” on page 11• “How do I connect the drive to
How do I connect the drive to my server?LTO—5 and LTO-4 tape drives are available with a SAS or FC interface.The LTO-4 internal tape drive is also ava
tape drives unless these cables are verified for 6Gb/s data rates. For optimum performance, only usecables of the length specified as qualified for yo
Table 1-3 Supported SCSI bus typesSupportedSCSI Bus TypeYes. These are recommended configurations.Ultra160 LVD, Ul-tra320 LVDYes. These are supported,
Your LTO tape drive5. Drive Error LED1. On/Off switch (external drivesonly)6. Tape Error LED2. Eject button7. Clean LED3. Reset8. Encryption LED4. Rea
Power specificationsPower for the LTO-5 SAS internal tape drive is supplied through the SAScable. For all earlier models of LTO SAS tape drive and for
Enabling encryptionThe LTO-5 and LTO–4 tape drive includes hardware capable of performingdata encryption while writing and data decryption while readi
101918Chapter 1–Before you startNotes
2Installing an internal LTOtape driveIf you are installing an external LTO tape drive, please refer to“Installing an external tape drive” on page 37.A
Copyright© Copyright 2010 Tandberg Data Corporation.All rights reserved. This item and the information contained herein are the propertyof Tandberg Da
from the mains power supply while you install thedrive.Static electricity can damage electronic components.Always wear an antistatic wriststrap if one
Attach mounting hardwareIf your server requires special rails or other hardware to install the tape drive,mount them on the tape drive now.If your ser
Figure 2-1 Attaching mounting rails to a full-height tape drive2. M3 offset mounting screws1. M3 mounting screwsFigure 2-2 Attaching locating screws t
Figure 2-3 Installing a full-height tape driveFigure 2-4 Installing a half-height tape driveThe illustration shows a server that uses mounting rails.I
Connect SAS and power cables to an LTO-5 SAS tape driveA SAS HBA and appropriate SAS cable are required.LTO-5 tape drives require a SAS cable with pow
4. Connect the SAS cable to the tape drive, as illustrated below.2. SAS connector1. Power connectorFigure 2-5 Connecting cables to the full-height LTO
If you are installing a FC tape drive, see“Connect FC and power cables” on page 28.If you are installing a SCSI tape drive, see“Connect SCSI and power
4. Connect the SAS cable to the tape drive, as illustrated below.Never use a cable where power is suppliedthrough the SAS connector with LTO-4 andCaut
Figure 2-8 Connecting cables to the LTO-4 half-height tape drive5. Now go to “Secure the drive” on page 33.Connect FC and power cablesA standard 4–pin
2. Remove the FC port caps if necessary. Attach one end of the FibreChannel cable to The FC optical connector on the tape drive as shownbelow.2. FC op
Contents..About this guide ... IX..Intended audience ...
Connect SCSI and power cablesTo support the high performance of the tape drive it is important that youconnect to a recommended SCSI bus and use a sui
2. Change the tape drive's SCSI ID, if necessary.The SCSI ID is set using jumpers on a set of pins at the rear of thedrive, as illustrated. Use t
2. Attach a spare power cable from the server's internal power supply tothe power connector. Attach a spare connector on the server's built-
3. If the drive is the last device on the SCSI chain, make sure that theSCSI cable is terminated correctly.Termination must be present at two and ONLY
1. Secure the drive, as described in your server documentation. Thefollowing diagrams are examples only.Server latch2Plastic rail1Figure 2-13 Securing
If this does not resolve the problem, refer to “Troubleshooting” on page 61for further guidelines.35#May 2010Reboot the server
101936Chapter 2–Installing an internal LTO tape driveNotes
3Installing an external LTOtape driveThis chapter describes how to connect your SAS tape drive to an externalSAS port on the host controller or new HB
2. Connect the purchased SAS cable to the external SAS connector onthe SAS HBA.1. SAS connector on serverFigure 3-1 Connecting the SAS cable to the se
3. Connect the SAS and power cables to the tape drive and plug the otherend of the power cable into the power outlet.Figure 3-2 Connecting the cables
5 ..Understanding the LEDs ... 43..Front view of full-height LTO tape drive with LEDs ...
Reboot the serverSwitch on the tape drive and power up the server. The power on/off switchis on the front panel.Watch the boot screen carefully after
4Verify installationOnce you have installed the drive hardware, check that drivers have beeninstalled correctly and you have the correct version of ba
5. Carry out a backup and restore test to check that the drive can writedata to tape. Use a blank cartridge.Native backup applications can be used to
5Understanding the LEDsIn this chapter:• “Front view of full-height LTO tape drive with LEDs” on page 43• “Front view of half-height LTO tape drive wi
5. Drive Error LED1. On/Off switch (external drivesonly)6. Tape Error LED2. Eject button7. Clean LED3. Reset4. Ready LEDFigure 5-2 Front view of full-
5. Drive LED1. Cassette door6. Ready LED2. On/Off switch (external drivesonly)7. Eject button3. Clean LED4. Tape LEDFigure 5-4 Front view of half-heig
Table 5-1 Ready, Drive Error, Tape Error and Clean LED sequencesAction requiredCauseLED SequenceMake sure the drive isswitched on. The power on/offDri
Action requiredCauseLED SequenceLoad the Ultrium cleaningcartridge. See “Cleaningcartridges” on page 53 forsupported cartridges andinstructions.If the
Action requiredCauseLED SequenceDrive and ReadyON with Tape andClean OFF.Alternatesrepeatedly.Power cycle or reset the drive.Upgrade the firmware. If
6Operating your tape driveIn this chapter:• “Loading a cartridge” on page 50• “Unloading a cartridge” on page 51• “Removing power from the drive” on p
FiguresFront view of full-height LTO–5 external tape drive ... 15Figure 1-1Front view of half-height LTO–5 external tape drive ...
Loading a cartridge2. Label area1. Arrow indicates leading direction3. Ready LEDFigure 6-1 Inserting a cartridge into a full-height tape drive2. Cartr
1. Insert the cartridge into the slot in the front of the drive with the whitearrow uppermost and facing the drive door.2. Apply gentle pressure until
1. Press the Eject button on the front panel.Figure 6-3 Ejecting a cartridge from a full-height tape drive1. Eject buttonFigure 6-4 Ejecting a cartrid
7Use the correct mediaFor best performance we recommend branded media. See http://www.tandbergdata.com for recommended products.In this chapter:• “Car
Data cartridgesLTO tape drives use Ultrium tape cartridges. These are single-reel cartridgesthat match your drive's format and are optimized for
enhanced level of data security against accidental or malicious alteration ofdata on the tape cartridge. The WORM data cartridge can be appended tomax
When should I use encryption?Your company policy will determine when you need to use encryption. Forexample, it may be mandatory for company confident
This guarantees the security of your data, but also means that you must becareful in the management of the encryption key used to generate the tape.Yo
• To write protect a cartridge, push the switch to the right to prevent anydata recording on the cartridge. Note the padlock on the tab that indicates
2. The drive will carry out its cleaning cycle and eject the cartridge oncompletion (which can take up to 5 minutes). During the cleaning cyclethe ora
Connecting the cables to a full-height tape drive ... 39Figure 3-2Connecting the cables to a half-height tape drive ...
101960Chapter 7–Use the correct mediaNotes
8TroubleshootingIn this chapter:• “General Procedure” on page 61• “Optimizing performance” on page 63• “Problems with cartridges” on page 64General Pr
Table 8-1 Environmental specifications for LTO tape drivesNon-condensing hu-midity rangeTemperature range20 to 80% RH (non-condensing)50° to 95° F (10
3. If the problem persists, check the environmental conditions against thespecified limits, see Table 8-1 on page 62 or refer to http://www.tandbergda
Problems with cartridgesIf you experience any problems using LTO branded cartridges, check:• The cartridge case is intact and that it contains no spli
at the time, data may be lost and the cartridge will not havean EOD, which means that subsequent restores are likelyto fail. Discard the cartridge.The
101966Chapter 8–TroubleshootingNotes
IndexAaudience, IXBbackup softwareencryption, 17supported, 16backup software problems, 63buttonsUnload, 52Ccablingexternal drive, 37internal drive, 24
Iinserting cartridges, 50install drive, 22installationattach mounting hardware, 21connect cables (external), 37connect cables (internal), 24, 25,28, 3
TablesDocument conventions ... IXTable 1FC drive interface speeds ...
1018Notes
About this guideThis guide provides information about:• Installing the LTO tape drive• Using the LTO tape drive• Troubleshooting the LTO tape driveInt
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