Tandberg Data AccuVault 1U 4TB Manual

2PRODUCT MANUAL 1019662CHAPTER 1—PRODUCT OVERVIEWACCUVAULT 1U SYSTEM COMPONENTSThe following illustration shows the front and back panel components o

94PRODUCT MANUAL 1019662APPENDIX C—WARRANTY AND EULA INFORMATIONx UDDI Services x Windows Deployment Services x Network File System (NFS) x Distribut

SEPTEMBER 2010 ACCUVAULT 1U95software you are using, and the language code of the device where you installed the software. Microsoft uses this inform

96PRODUCT MANUAL 1019662APPENDIX C—WARRANTY AND EULA INFORMATION If you have questions about the VC-1 visual standard, please contact MPEG LA, L.L.C

SEPTEMBER 2010 ACCUVAULT 1U97END USER LICENSE AGREEMENT — WORKGROUP (APPLIES TO 1U-8TB ONLY)MICROSOFT SOFTWARE LICENSE TERMS WINDOWS STORAGE SERVER 20

98PRODUCT MANUAL 1019662APPENDIX C—WARRANTY AND EULA INFORMATIONx Network Policy and Access Services x UDDI Services x Windows Deployment Services c.

SEPTEMBER 2010 ACCUVAULT 1U99software can obtain the correct driver from Microsoft and run it on your device. You can switch off this update feature.

100PRODUCT MANUAL 1019662APPENDIX C—WARRANTY AND EULA INFORMATION If you have questions about the VC-1 visual standard, please contact MPEG LA, L.L.

SEPTEMBER 2010 ACCUVAULT 1U101INDEXAAccuGuard Enterpriseactivating license keys 28adding remote computers 29adding stores 31best practices 10creating

102PRODUCT MANUAL 1019662INDEXLlicense keysactivating 28obtaining 27log files, troubleshooting 79MMicrosoft Exchangeprotection plan 60restoring files

SEPTEMBER 2010 ACCUVAULT 1U103INDEXTTandberg Data, contacting iiitroubleshootinglog files 79remote computer connections 81Uuser interface overview 6Vv

SEPTEMBER 2010 ACCUVAULT 1U3ACCUGUARD ENTERPRISE SOFTWARE FEATURESAccuGuard Enterprise is designed for use with hard-disk storage. Built on innovative

104PRODUCT MANUAL 1019662INDEXNotesPreliminary

4PRODUCT MANUAL 1019662CHAPTER 1—PRODUCT OVERVIEWPROTECTION PLANSA protection plan defines which data is to be archived, which store to save it in, a

SEPTEMBER 2010 ACCUVAULT 1U5ARCHIVED DATAWith the exception of purged data, your backup storage contains all versions of your stored files. The softwa

6PRODUCT MANUAL 1019662CHAPTER 1—PRODUCT OVERVIEWACCUGUARD ENTERPRISE USER INTERFACE OVERVIEWThis section provides a general overview of the AccuGuar

SEPTEMBER 2010 ACCUVAULT 1U7STORESA store is a storage location targeted by local and remote protection plans for keeping archived data (common conten

8PRODUCT MANUAL 1019662CHAPTER 1—PRODUCT OVERVIEWLOCAL PLANSThe Local Plans folder contains protection plans configured for protecting local data (ve

SEPTEMBER 2010 ACCUVAULT 1U9REMOTE COMPUTERSThe Remote Computers folder contains the remote computers (clients) section of the console tree. This fold

10PRODUCT MANUAL 1019662CHAPTER 1—PRODUCT OVERVIEWBEST PRACTICESThis section provides suggestions that will help you obtain the best experience with

SEPTEMBER 2010 ACCUVAULT 1U11GETTING THE MOST FROM ACCUGUARD ENTERPRISEAs mentioned previously, AccuGuard Enterprise uses an advanced technology calle

IIPRODUCT MANUAL 1019662COPYRIGHTCopyright 2010 by Tandberg Data. All rights reserved. This item and the information contained herein are the propert

12PRODUCT MANUAL 1019662CHAPTER 1—PRODUCT OVERVIEWMANAGING USER ACCOUNTSWindows denies or grants access to its resources by means of user accounts. W

SEPTEMBER 2010 ACCUVAULT 1U13BACKING UP AND RESTORING CONFIGURATION SETTINGSBacking Up (Export)An off-site copy of your configuration settings should

14PRODUCT MANUAL 1019662CHAPTER 1—PRODUCT OVERVIEWNOTES Preliminary

SEPTEMBER 2010 ACCUVAULT 1U152INSTALLATION AND SETUPThis chapter provides information on how to install and configure the AccuVault 1U and to create d

16PRODUCT MANUAL 1019662CHAPTER 2—INSTALLATION AND SETUPSOFTWARE SYSTEM REQUIREMENTSThe following table lists the minimum system requirements for the

SEPTEMBER 2010 ACCUVAULT 1U17INSTALLATION OVERVIEWHere is an overview of the procedures provided in this chapter. You must complete the steps below to

18PRODUCT MANUAL 1019662CHAPTER 2—INSTALLATION AND SETUP Screw pack Appliance bezel Bezel lock keys AccuGuard Enterprise license activation card

SEPTEMBER 2010 ACCUVAULT 1U19 Set Regional and Language options from the Windows Control Panel (if necessary).Note: All other links listed in the ini

20PRODUCT MANUAL 1019662CHAPTER 2—INSTALLATION AND SETUP.The following dialog box opens.3. Select Internet Protocol Version 4 in the dialog box and c

SEPTEMBER 2010 ACCUVAULT 1U214. Select the “Use the following address” radio button.5. Enter the IP address, subnet mask. and gateway. Also add the DN

SEPTEMBER 2010 ACCUVAULT 1UIIIPRODUCTWARRANTYCAUTIONThe AccuVault 1U-4TB or 1U-8TB by Tandberg Data Corporation is warranted to be free from defects i

22PRODUCT MANUAL 1019662CHAPTER 2—INSTALLATION AND SETUP 2. Click [Change].The Computer Name/Domain Change dialog box opens.3. Type a name that uniqu

SEPTEMBER 2010 ACCUVAULT 1U233. Select the Domain radio button and type the network domain name. A dialog box opens alerting you that you must restart

24PRODUCT MANUAL 1019662CHAPTER 2—INSTALLATION AND SETUP4. Type the following administrator password: Admin! Note: The administrator password is case

SEPTEMBER 2010 ACCUVAULT 1U25STEP 5 — VERIFY SYSTEM CONFIGURATION ON REMOTE CLIENTSVerify that the following Windows system configurations are enabled

26PRODUCT MANUAL 1019662CHAPTER 2—INSTALLATION AND SETUPTable 2-4 Firewall Setting ExceptionsFirewall Setting ExceptionsXP Vista 7 Windows Server 200

SEPTEMBER 2010 ACCUVAULT 1U27STEP 6 — RUN THE ACCUGUARD ENTERPRISE SOFTWARETo run AccuGuard Enterprise, complete the steps in the following three sect

28PRODUCT MANUAL 1019662CHAPTER 2—INSTALLATION AND SETUPLAUNCH ACCUGUARD SOFTWARETo launch the AccuGuard Enterprise software:1. Click Start AccuGuard

SEPTEMBER 2010 ACCUVAULT 1U294. Click [Add]. The License Key dialog box opens. Type the Enterprise license key that you received via email. Click [OK]

30PRODUCT MANUAL 1019662CHAPTER 2—INSTALLATION AND SETUPSTEP 7 — ADD REMOTE COMPUTERSA remote computer refers to any client (desktop, server, SQL Ser

SEPTEMBER 2010 ACCUVAULT 1U31STEP 8 — CREATE A DATA PROTECTION PLANCreating a data protection plan for a remote computer is a two-part process. This s

IVPRODUCT MANUAL 1019662NOTESPreliminary

32PRODUCT MANUAL 1019662CHAPTER 2—INSTALLATION AND SETUP4. Click [Next]. Note: Make sure the checkbox “Allow remote computers to archive to this targ

SEPTEMBER 2010 ACCUVAULT 1U33Note: The AccuGuard software detects whether the remote computer runs SQL Server or Microsoft Exchange. The options to se

34PRODUCT MANUAL 1019662CHAPTER 2—INSTALLATION AND SETUP8. Type a plan name. Click [Next].The following Scheduled Task dialog box opens.9. Choose a s

SEPTEMBER 2010 ACCUVAULT 1U353. Select one of the following: Files and Folders, SQL Databases, or Exchange Data.Note: The AccuGuard software detects w

36PRODUCT MANUAL 1019662CHAPTER 2—INSTALLATION AND SETUP9. Choose a schedule plan. Click [Next].10. Click [Finish].11. Enter the user account passwor

SEPTEMBER 2010 ACCUVAULT 1U393REMOTE COMPUTERSA remote computer, in terms of this product, refers to a computer protected by this software that is not

40PRODUCT MANUAL 1019662CHAPTER 3—REMOTE COMPUTERS History.You can see the history for all plans for a remote computer by selecting the History acti

SEPTEMBER 2010 ACCUVAULT 1U414STORE MANAGEMENTA store is a storage location targeted by local and remote protection plans for keeping archived data (c

42PRODUCT MANUAL 1019662CHAPTER 4—STORE MANAGEMENTAfter highlighting a store in the tree pane, you can display its Details, Usage History, Store Task

SEPTEMBER 2010 ACCUVAULT 1U43If this is an existing store, the Prepare Store screen will have a Reconnect button. Otherwise, it will have a Prepare no

SEPTEMBER 2010 ACCUVAULT vContentsAccuVault RDX Product Manual iAbout This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

44PRODUCT MANUAL 1019662CHAPTER 4—STORE MANAGEMENTClick the Prepare now (or Reconnect) button. When the prepare or reconnect process is complete, the

SEPTEMBER 2010 ACCUVAULT 1U45USING EXISTING STORAGEYou can reattach a store to this software if it had been removed with the Keep the data on the medi

46PRODUCT MANUAL 1019662CHAPTER 4—STORE MANAGEMENT The selected store is removed from the Stores folder in the console tree. All recovery points fo

SEPTEMBER 2010 ACCUVAULT 1U47STORE COPYStore copy tasks allow you to copy the contents of one store to another. You can copy stores within the same Ac

48PRODUCT MANUAL 1019662CHAPTER 4—STORE MANAGEMENTOn the Configure Recovery Points to Copy screen, you can choose to copy all recovery points or copy

SEPTEMBER 2010 ACCUVAULT 1U49Seeding a store from a remote siteFollow these steps for seeding a store from a remote site:1. Configure storage at the r

50PRODUCT MANUAL 1019662CHAPTER 4—STORE MANAGEMENT2. Add a store to the share at the remote site.In AccuGuard Enterprise, click the Stores folder and

SEPTEMBER 2010 ACCUVAULT 1U519. Reconnect AccuGuard Enterprise to the store.In AccuGuard Enterprise, select Stores. In the Actions pane, select Add a

52PRODUCT MANUAL 1019662CHAPTER 4—STORE MANAGEMENTSTORE VERIFYTo maintain store integrity, the software can verify the contents of a store and identi

SEPTEMBER 2010 ACCUVAULT 1U53Note: As a safety precaution, the most recent ten restore points in an Archive will not expire even though they may meet

viPRODUCT MANUAL 10196625 Protection Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Creating Protection Plans. . . . . . . . .

54PRODUCT MANUAL 1019662CHAPTER 4—STORE MANAGEMENTDESCRIBING STORE ACTIONSWhen a store is highlighted in the Stores folder of the console tree, the a

SEPTEMBER 2010 ACCUVAULT 1U55USING STORE PROPERTIESFrom a store property page, you can control data retention settings, sharing, and bandwidth throttl

56PRODUCT MANUAL 1019662CHAPTER 4—STORE MANAGEMENTNOTESPreliminary

SEPTEMBER 2010 ACCUVAULT 1U575PROTECTION PLANSProtection plans specify which data to protect and where to keep the protected data (which store to use)

58PRODUCT MANUAL 1019662CHAPTER 5—PROTECTION PLANSCREATING PROTECTION PLANSAccuGuard Enterprise allows you to create and save protection plans to arc

SEPTEMBER 2010 ACCUVAULT 1U59ADDING A FILES AND FOLDERS PROTECTION PLANNote: Prior to creating a protection plan, you will need to create a store for

60PRODUCT MANUAL 1019662CHAPTER 5—PROTECTION PLANSGive your plan a descriptive name, then click Next to continue to the Scheduled Task screen where y

SEPTEMBER 2010 ACCUVAULT 1U61Give your plan a descriptive name, then click Next to continue to the Scheduled Task screen where you can set up a schedu

62PRODUCT MANUAL 1019662CHAPTER 5—PROTECTION PLANSOn the Temporary Files screen, you can override the default Temporary Files folder location. The pa

SEPTEMBER 2010 ACCUVAULT 1U63SCHEDULING PROTECTION PLANSProtection plans run on the computer as Windows Scheduled Tasks. When the Edit Schedule action

SEPTEMBER 2010 ACCUVAULT 1UVIIABOUT THIS MANUALThis manual describes how to set up and operate the AccuVault 1U-4TB or 1U-8TB and how to use AccuGuard

64PRODUCT MANUAL 1019662CHAPTER 5—PROTECTION PLANS RUNNING, EDITING, AND REMOVING A PLANThis section contains the following information: Running Pro

SEPTEMBER 2010 ACCUVAULT 1U65RUNNING PROTECTION PLANSAfter creating a protection plan, the plan name and scheduling behavior that you specified is dis

66PRODUCT MANUAL 1019662CHAPTER 5—PROTECTION PLANSThe following table describes settings you can change specific to plan type. Protection Plan Settin

SEPTEMBER 2010 ACCUVAULT 1U67Excluding File TypesYour computer contains many types of files. The types of files may range from simple text files to wo

68PRODUCT MANUAL 1019662CHAPTER 5—PROTECTION PLANSREMOVING PROTECTION PLANSA protection plan can be removed by clicking its Delete Plan action.After

SEPTEMBER 2010 ACCUVAULT 1U69When the View Log link is opened, you will see a log file containing more detail.The log file includes statistics that re

70PRODUCT MANUAL 1019662CHAPTER 5—PROTECTION PLANSNOTESPreliminary

SEPTEMBER 2010 ACCUVAULT 1U716ARCHIVED DATAYou can restore data from an archive, Local Plans folder, or protection plans configured for a remote compu

72PRODUCT MANUAL 1019662CHAPTER 6—ARCHIVED DATAFINDING A PROTECTION PLAN ARCHIVE TIMEWhen you click on the protection plan (or archive) Restore actio

SEPTEMBER 2010 ACCUVAULT 1U73You can also perform a search for multiple files by entering characters along with a wildcard parameter. For example, you

VIIIPRODUCT MANUAL 1019662NOTESPreliminary

74PRODUCT MANUAL 1019662CHAPTER 6—ARCHIVED DATAEXPLORE A PLANYou can explore data from an archive, Local Plans folder, or protection plans configured

SEPTEMBER 2010 ACCUVAULT 1U75Select the archive time you want to restore and the Explore and Restore buttons in the lower-right portion of the screen

76PRODUCT MANUAL 1019662CHAPTER 6—ARCHIVED DATA Choose Missing files and files that are different if you want the restore operation to restore files

SEPTEMBER 2010 ACCUVAULT 1U77To use the restored database files with Exchange, they must be recovered and reattached to the Exchange Server. For infor

78PRODUCT MANUAL 1019662CHAPTER 6—ARCHIVED DATANOTESPreliminary

SEPTEMBER 2010 ACCUVAULT 1U79ATROUBLESHOOTINGTo aid in troubleshooting, AccuGuard records its activity in log files and writes significant events to t

80PRODUCT MANUAL 1019662APPENDIX A—TROUBLESHOOTINGThe following statistics are written to the log file for each run of a folder and files protection

SEPTEMBER 2010 ACCUVAULT 1U81REMOTE COMPUTER CONNECTION ISSUESThis section addresses the following scenario:In AccuGuard Enterprise, you add a remote

82PRODUCT MANUAL 1019662APPENDIX A—TROUBLESHOOTING2. Add the following exceptions to the firewall. Note: Some of these may not be listed for your fir

SEPTEMBER 2010 ACCUVAULT 1U83Test the WMI remote connection with WMI Tester. On the AccuVault 1U system, click Start, Run, then type WBEMTEST and try

SEPTEMBER 2010 ACCUVAULT 1U11PRODUCT OVERVIEWThe Tandberg Data AccuVault 1U is a centrally-managed, LAN-attached, disk-based appliance that provides a

84PRODUCT MANUAL 1019662APPENDIX A—TROUBLESHOOTINGNOTESPreliminary

SEPTEMBER 2010 ACCUVAULT 1U85BSPECIFICATIONSThis appendix provides the following information about the AccuVault 1U: To view this information... go to

86PRODUCT MANUAL 1019662APPENDIX B—SPECIFICATIONSPHYSICAL SPECIFICATIONS SOFTWARE SPECIFICATIONS POWER SPECIFICATIONS Dimensions (D x W x H)

SEPTEMBER 2010 ACCUVAULT 1U87ENVIRONMENTAL SPECIFICATIONS Operating Temperature 10° to 35° C (50° to 95° F)Non-operating Temperature -40° to 70° C (

88PRODUCT MANUAL 1019662APPENDIX B—SPECIFICATIONSNOTESPreliminary

SEPTEMBER 2010 ACCUVAULT 1U89CWARRANTY AND EULAINFORMATIONThis appendix provides the following warranty and license agreement information about the Ac

90PRODUCT MANUAL 1019662APPENDIX C—WARRANTY AND EULA INFORMATIONPRODUCT LIMITED WARRANTYTandberg Data Corporation (“Tandberg Data”) warrants to the o

SEPTEMBER 2010 ACCUVAULT 1U91EXCEPT FOR THE EXPRESS WARRANTY STATED ABOVE, TANDBERG DATA MAKES NO OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, WITH R

92PRODUCT MANUAL 1019662APPENDIX C—WARRANTY AND EULA INFORMATIONADVANCED EXCHANGE SERVICE OPTIONThe ADvanced EXchange (ADEX) Service is available in

SEPTEMBER 2010 ACCUVAULT 1U93END USER LICENSE AGREEMENT — BASICMICROSOFT SOFTWARE LICENSE TERMS WINDOWS STORAGE SERVER 2008 BASIC These license terms